Returns & Exchanges Policy

At Barbecues Galore, we want you to be completely satisfied with your outdoor kitchen setup. If your purchase doesn't meet your expectations, you can return unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Pack with Care

  Securely place the item in its original box, ensuring all components, manuals, and protective padding are included to prevent damage during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label provided by our team and drop off the package at any authorized shipping center.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned grill or accessory, we will process your refund to the original payment method within 5-7 business days.